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Terms and Conditions

Terms & Conditions

Effective Date: July 2026

Welcome to YourDropTaxi. By booking or using our taxi services through our website, phone call, or WhatsApp, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking.

1. General Terms

  • YourDropTaxi provides One Way Taxi, Round Trip, Airport Transfer, Local Rental, and Outstation Taxi Services.
  • By using our services, you agree to these Terms & Conditions.
  • YourDropTaxi reserves the right to modify or update these terms at any time without prior notice.
  • Continued use of our services constitutes acceptance of the updated terms.

2. Booking & Confirmation

  • Bookings can be made through our website, phone call, or WhatsApp.
  • A booking is considered confirmed only after receiving confirmation from our customer support team.
  • Customers must provide accurate pickup and drop-off details, travel date, and contact information.
  • Incorrect or incomplete information may result in delays, additional charges, or cancellation of the booking.

3. Fare, Pricing & Payment

Taxi fares are calculated based on the selected vehicle type, travel distance, and trip type.

Minimum Running
  • One Way Trips: Minimum 130 KM
  • Round Trips: Minimum 250 KM per day
  • Karnataka Trips: Minimum 300 KM per day
Driver Allowance (Bata)
  • One Way Trips: ₹400
  • Round Trips: ₹500 per day
  • Innova Crysta Driver Bata: ₹500–₹600 depending on the trip.
Additional Charges

The following charges are not included in the base fare unless specifically mentioned:

  • Toll Charges
  • Parking Fees
  • Interstate Permit Charges
  • Hill Station Charges
  • Airport Entry Charges (if applicable)
  • Extra Waiting Charges
  • Additional Pickup or Drop Locations requested during the trip
Payment
  • Full or partial advance payment may be required to confirm your booking.
  • The remaining balance, if applicable, must be paid before or at the completion of the trip as instructed by our team.

4. Cancellation & Refund

  • Customers may cancel their booking before the scheduled pickup time.
  • Cancellation charges may apply depending on the cancellation time and booking status.
  • Refunds, if applicable, will be processed according to our Refund Policy.
  • Once the trip has started, cancellation and refund requests will not be accepted.

5. Driver & Vehicle Allocation

  • All drivers are experienced and verified.
  • Vehicle allocation is subject to availability.
  • YourDropTaxi reserves the right to replace the booked vehicle with a similar or upgraded category if operationally required.
  • Every effort will be made to provide the requested vehicle type; however, availability cannot always be guaranteed.

6. Customer Responsibilities

Customers agree to:

  • Be present at the pickup location on time.
  • Provide accurate booking information.
  • Treat the driver and vehicle with respect.
  • Take responsibility for their personal belongings.
  • Ensure that luggage fits within the vehicle’s capacity.

The following activities are strictly prohibited inside the vehicle:

  • Smoking
  • Consumption of illegal substances
  • Carrying prohibited or hazardous materials
  • Damaging or misusing the vehicle

Any damage caused by the customer may result in additional charges.

7. Waiting Time & Delays

  • Complimentary waiting time may be provided based on the booking type.
  • Additional waiting beyond the complimentary period may attract extra charges.
  • YourDropTaxi is not responsible for delays caused by:
    • Heavy traffic
    • Road closures
    • Weather conditions
    • Vehicle restrictions
    • Government regulations
    • Natural disasters or unforeseen events

We are not liable for missed flights, trains, buses, appointments, or other scheduled events resulting from such delays.

8. Service Availability

  • All bookings are subject to vehicle availability.
  • In rare circumstances, bookings may be delayed, rescheduled, or cancelled due to operational reasons or unforeseen situations.
  • If YourDropTaxi is unable to provide the confirmed service, eligible refunds will be processed as per our Refund Policy.

9. Website Usage

By using our website, you agree:

  • Not to misuse or interfere with the website’s functionality.
  • Not to submit false, misleading, or fraudulent booking information.
  • Not to attempt unauthorized access to our systems.

While we strive to keep our website available at all times, we are not responsible for temporary downtime, technical issues, or maintenance interruptions.

10. Limitation of Liability

YourDropTaxi shall not be held responsible for:

  • Traffic delays
  • Route diversions
  • Vehicle breakdowns due to unforeseen circumstances
  • Loss or damage of personal belongings left inside the vehicle
  • Missed travel connections or appointments
  • Events beyond our reasonable control

Our liability, if any, shall be limited to the amount paid for the affected booking.

11. Changes to Terms & Conditions

YourDropTaxi reserves the right to modify, update, or revise these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on our website.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the competent courts in Tamil Nadu, India.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

YourDropTaxi

📞 Phone: +91 91500 04526

📧 Email: info@yourdroptaxi.com 

🌐 Website: https://yourdroptaxi.com